Return information
We have been trading since 1994 and look to provide a superior level of service to our customers. Our customers are our number one concern, so if you are in anyway unhappy with your purchase please contact us to arrange for a return.
If you want to return an item please contact us for a (Return Material Authorization) RMA tracking number. You will need to provide the unit's serial number (if applicable), your return shipping address, and a daytime telephone number. All items must be returned by a recognised courier/Royal Mail and insured to the full value of the item.
Please be aware that all items are wholly your responsibility until received and signed for by us at our premises.
Goods must be returned in the same condition as received by you. Please read our terms and conditions for more details.
